Mandar Gokhale, Co-founder at AutoFi

“I had the pleasure of working closely with James Tucker for several years, and I am continually impressed by his expertise in product design, UX design, and user research. James's ability to seamlessly blend creativity with a user-centric approach is truly commendable.

As a product designer, James has a keen eye for detail and a deep understanding of user needs. His designs not only meet aesthetic standards but also prioritize usability and accessibility. I particularly appreciate James's approach to the design process. From research to concept ideation to user testing, James is involved at every stage, demonstrating a comprehensive understanding of the product lifecycle. His collaborative spirit and effective communication make them an invaluable asset to any team.

I highly recommend James Tucker to any organization seeking a talented and versatile product designer who excels in design and user research.”

Ben Schmuck, Lean Innovation Manager at Caterpillar

“James has a true passion for building products that customers love. He doesn’t allow bias or organizational boundaries get in the way of designing truly great solutions. I learned a ton from him about how to interview our customers and what it means to understand the customer experience from the very beginning to the very end. James took it upon himself to educate others at Cat about what it means to onboard users with little to no training required. He is a real asset to any organization.”

Brent Britton

“JAMES’S work is always on time or ahead of schedule, always of excellent quality. They are focused on the brand, audience, technology, marketing, business, and the client. James and his team think through possibilities and contingencies and never stop thinking of the user experience. Please run, do not walk, to work with Thunk.”

David Sturtz

“We collaborated on product and marketing concepts and strategies at Xtime. James is a highly creative thinker who can generate an array of ideas to solve a difficult problem. James addresses design through the careful study of the various user groups and profiles, conducts detailed analyses of their behavior. He also has a highly refined sense of aesthetics that allows him to present his thoughts in a compelling manner.”

Alice Ayres

“We hired James to design new landing pages for our e-commerce business. He started by sharing his creative concepts with his own focus group of our potential customers to come to us with something that would truly drive sales. He then handled the client-agency relationship beautifully. He is a delight to work with, and his can-do attitude, terrific creative and lightening-speed results make him an excellent business partner. I would definitely work with James again.”

Jon Kawa

“James holds this truth to be self-evident - you don't know what your users think until you observe them in action. To this end, he is relentless in cultivating relationships with users and has a knack for uncovering game-changing insights. James also acts as a passionate UX advocate, bearing the torch of UX-centered design to all corners of an organization. James is one of the few true UX unicorns I know, creating on point, beautiful, and measurable solutions for future iterations.”

Sean Pinegar

“James has a masterful ability to design products end users love. I was particularly impressed by his ability to connect with power users of the platform, understand how they work, and use a data-driven approach.”

Bhaskar Deka, Vice President & Head of Product Management at Xtime

“James is one of the best UX leaders I have worked with in a product management leadership role. Whether it's leading world class UX resources for usability testing, information architecture, or visual design, James builds and manages high performance teams that consistently delights customers and exceeds expectations. James partners very effectively with product management to bring game changing creative ideas to the product portfolio and yet is extremely nimble to deliver designs in a fast paced agile environment. It was an absolute delight to partner with James and would love the opportunity to work with him again!”